1. What is Virtual Training?
Virtual training is real time training conducted remotely featuring certified instructors delivered over the internet using a web-based live classroom in which the learner uses an internet connected computer to access the “virtual classroom.”
2. What will I see on my screen?
You’ll see live stream web delivery of the instructor’s screen as he speaks, provides examples, and answers questions. The class is designed to parallel its classroom equivalent to the greatest extent possible, and to that end you will also see everything the instructor types clearly without impediment.
Are Virtual Training sessions interactive?
Your session will definitely be very interactive. As the instructor and students work through the content, you can ask questions and participate in group activities—and expect to be called on to participate—just as you would in an in-person Learning Center course. Click the link to view a short demo of the Virtual Training Experience and see what other customer’s are saying about their virtual training experience.
When is the last day to register?
We recommend that students register as early as possible, as courses can fill quickly.
How do I set up and attend my training session?
Setting up for your class and attending the session is easy. First be sure you have received a course confirmation e-mail. If you have not received the confirmation, please e-mail firstname.lastname@example.org. After receiving your confirmation e-mail, you are now ready to Prepare for Virtual Training. This guide will provide everything you need to prepare you for your virtual experience. You may use integrated WebEx VoIP to connect to the audio portion of the training session, or dial in on the phone. If you elect to connect using VoIP, you should have a computer headset with a microphone and functioning audio on your computer prior to joining the session. Refer to the setup guide in Prepare for Virtual Training.
Note: participants outside of North America may incur local toll charges on their phone bill by using the phone option.
How do I access my Virtual Training session?
Once registered, you will receive an e-mail confirming the Training session title, date and time details as well as the link to the online session. Another email reminder will be sent a day or two prior to the class start date. You may use integrated WebEx VoIP to connect to the audio portion of the training session, or dial in on the phone. If you elect to connect using VoIP, you should have a computer headset with a microphone and functioning audio on your computer prior to joining the session. Refer to the setup guide in Prepare for Virtual Training.
Note: participants outside of North America will incur local toll charges on their phone bill by using the phone option.
What breaks are available during a virtual session?
The sessions will have scheduled breaks. The Instructor will review the schedule during Introductions at the beginning of each course.
If for some reason, you need to step away from the session outside of the session breaks, you can give a visual indication in the WebEx tool that you are stepping away from your workstation. However, as with any live class, the instructor will continue while you are away. Please note: Certificates of Completion will not be sent to any student who misses all or part of his/her registered class or in any other way fails to complete the class unless otherwise arranged with the instructor ahead of time.